At times, carriers may mark a package as delivered before its actual arrival. We suggest waiting 2-3 days after the last status update (excluding weekends) to allow the carrier sufficient time for delivery completion.
Within 2 days of the expected delivery date, we recommend taking the following steps:
Look for a notice of attempted delivery.
Inspect the delivery location for your package.
Check the tracking link to confirm if someone else accepted the delivery.
Some packages may pass through multiple carriers, so check your mailbox or designated mail reception area.
If, after 3 days without a status update, you have not received your package, please contact us at epicliveperformances.com/contact for further assistance.
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